Microsoft is currently experiencing a widespread service disruption affecting Microsoft 365 users in multiple regions. Microsoft has confirmed that the issue may affect Microsoft 365 service connectivity for users in any region.

Users may experience difficulty accessing or using services including Outlook and Exchange Online, Microsoft Teams, Copilot, OneDrive, SharePoint and other Microsoft 365 applications. Reported symptoms include being unable to open Outlook, access mailboxes, send or receive email, connect to Microsoft services, or use some Teams functionality.

Microsoft has identified connectivity issues associated with unusually high system load after some servers became unexpectedly unavailable and is actively working to mitigate the impact and restore normal service.

This is a Microsoft service issue and is not related to SD5's local network or systems. There is no action required by users at this time, and restarting devices or repeatedly attempting to sign in is unlikely to resolve the issue.

The SD5 IT Department is monitoring the situation and Microsoft's service updates. We will provide additional information as it becomes available and will advise when services have been fully restored.